How to Close ICICI Bank Account: A Step-by-Step Guide

Closing a bank account can become necessary for various reasons at different stages of life. Relocation to another city or country, consolidation of multiple accounts, prolonged inactivity, or a change in financial requirements often leads individuals to reassess their banking arrangements. An account type that aligns better with your personal or professional requirements helps maintain clear, structured, and efficient financial management.

For ICICI Bank account holders, the closure procedure is relatively simple. The bank offers both online and offline options. Account holders can complete the process once the necessary documents are in place. This blog explains how to close ICICI Bank account step by step, with clear guidance on requirements, the process, and important points to consider before initiating the closure.

Documents required for closing an ICICI Bank account

• Duly filled and signed ICICI Bank account closure form
• Identity proof (Aadhaar card, PAN card, or passport)
• Address proof (utility bill, Aadhaar card, or rental agreement)
• Unused cheque leaves and the ICICI Bank debit card

Note: The bank may request additional documents in some cases.

How to download the ICICI account closure form

• Visit the official ICICI Bank website
• Download the ICICI account closure form
• Take the printout of the downloaded form
• Carefully fill in all the required details in the form

How to close ICICI Bank account online

• Download the ICICI Bank’s iMobile app from the Google Play Store or App Store
• Open the app on your phone and log in with your credentials
• Go to the ‘Services’ section
• Click on ‘Account Services’
• Select ‘Account Closure Request’
• Enter the account number you want to close and proceed
• Select the refund mode and the account number for the balance transfer
• Add other details such as beneficiary name, IFSC code, and the reason for closure
• Agree to the terms and conditions
• Submit your request

Note: While you can start the closure process online, ICICI Bank may still require you to visit a branch to verify documents and complete the closure.

How to close ICICI Bank savings account offline

• Visit the nearest ICICI Bank branch
• Request an account closure form
• Fill in the form with accurate account details
• Attach the required documents, such as the PAN card and the Aadhaar card
• Withdraw the remaining balance so that the account has a zero balance
• Submit unused cheque leaves, debit card, and passbook (if issued)
• Collect an acknowledgement receipt from the bank
• Wait for confirmation after the bank processes the request

How to close ICICI Bank demat account

• Visit the nearest branch and request the account closure form
• Alternatively, download the Demat Account Closure Form from the ICICI website
• Fill in all required details in the form
• Sign the form as per the records
• Submit the form along with KYC documents
• For joint accounts, all holders must sign the form
• Ensure the demat account has no shares or pending charges before submission

How to close your ICICI Bank account with a negative balance

• Clear the negative balance or request a waiver from the bank
• Ensure the account balance is zero before closure
• Submit the account closure form with the required documents to the branch

Also Read: How to Download ICICI Bank Statement in Minutes

Closing an ICICI Bank account, including savings, current, or demat accounts, becomes easier when you follow the required steps correctly and prepare all documents in advance. Clear any outstanding charges, redeem unused reward points, and cancel active standing instructions or auto-debit mandates before proceeding. After you submit the duly filled closure form along with the necessary documents, the bank usually takes a few working days to process the request to close ICICI Bank account successfully.

Frequently asked questions

1. How to close ICICI Bank account online and offline?

   You can close your ICICI Bank account online through the iMobile app by submitting an account closure request. Alternatively, you can visit the nearest branch and submit the account closure form along with the required documents.

2. Can I close my ICICI Bank savings account via the iMobile app?

   Yes, you can initiate the request via the iMobile app. Go to Services → Account Services → Account Closure Request. The bank may ask for branch verification before final closure.

3. What happens to my unused cheques and debit card?

   You must surrender unused cheque leaves and the debit card when you submit the closure form.

4. Can I close my ICICI Bank demat account if it holds shares?

   No. You must transfer or sell all shares before you submit the demat account closure request.

5. What happens if my ICICI Bank account has a negative balance?

   You must clear the negative balance by depositing funds. After the balance becomes zero, you can submit the closure request.