The Indian State and National Highways experience a constant flow of vehicular traffic. To keep traffic moving and prevent travellers from waiting in long lines or dealing with cash payments, the Indian Highways Management Company Limited (IHMCL) and the National Highways Authority of India (NHAI) jointly introduced FASTag for seamless, nationwide toll payments.
But here’s the thing: just having a FASTag isn’t enough. If it’s inactive, underfunded, or blocked, your journey could still face delays. That’s why it’s important to regularly check FASTag status and familiarise yourself with the steps involved before hitting the road.
The National Electronic Toll Collection (NETC) is a program started by the National Payments Corporation of India (NPCI) to streamline the electronic tolling requirements. You affix FASTag, a small, contactless sticker and a key component of this program, to your car's windshield.
FASTag operates using Radio Frequency Identification (RFID) technology and links directly to your bank account or digital wallet. When your vehicle approaches a toll booth, the system automatically scans your FASTag and deducts the applicable toll fee. This streamlined process eliminates the need to halt the vehicle and significantly reduces the chances of potential delays.
Here’s why staying updated on your FASTag status is essential to avoid issues like a blocked or low-balance tag at toll booths:
Regularly checking your FASTag balance is crucial for effective funds management. This simple action ensures you always have enough money to cover toll payments, thereby helping you avoid unnecessary delays at toll booths.
Regularly reviewing your transaction history helps you quickly spot errors, mark incorrect charges or discrepancies in your FASTag, and address them with the relevant authorities. So, make checking your FASTag status a regular habit.
There are two primary ways to review your FASTag balance: online platforms and the My FASTag app. You can check the account balance, verify transaction history, or simply recharge your account at any time from anywhere.
FASTag is an interoperable device, meaning it can be used on State and National highways, irrespective of the bank or entity that issued it. To have a hassle-free trip, simply check your FASTag status and balance before you travel.
Frequent account monitoring helps quickly spot unauthorised usage or fraudulent activity on your account. Being proactive in reviewing your account details ensures that your funds are secure and that you are the only one authorised to use your tag.
You can easily check your FASTag status online through any of the following methods
You can easily check your FASTag status offline through any of the following methods
| Issuing Banks | Helpline Numbers |
|---|---|
| HDFC Bank | 1800-120-1243 |
| ICICI Bank | 1800-2100-104 |
| Axis Bank | 1800-419-8585 |
| SBI Bank | 1800-1234 / 1800-2100 / 1800-112-211 / 1800-425-3800 |
| Kotak Mahindra Bank | 1800-3006-9090 / 1860-266-6888 |
If you want to check your FASTag status and speak with a representative in person, you can visit a bank branch or a Point of Sale (POS) counter that offers NETC FASTag services.
The FASTag system has completely transformed the way we travel, offering faster, easier, and more efficient ways to pass through toll stations. However, like any electronic system, it functions optimally with regular reviews and updates. Take a minute to understand how to check FASTag status, recharge your balance, and view your transaction history seamlessly, both online and offline.
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FASTag is a system that uses a sticker on your car to pay tolls electronically. You don't need cash. As you drive through a toll booth, the money is automatically deducted from your prepaid account or bank account using RFID technology.
Visit the issuing bank’s website or mobile app, and use the SMS alert service or dedicated customer care numbers to check the FASTag balance. To log in, you will need your account credentials, VRN, and FASTag ID.
A FASTag is linked directly to the vehicle and can be connected to any account. However, the account holder must share a blood relation with the vehicle owner.
The tag is valid for 5 years. Once you've purchased it, recharge or top up as needed according to your usage.
You can recharge your FASTag account through the issuing bank’s website, mobile app, or third-party UPI app platforms. For an offline recharge, you can visit a designated kiosk, toll plaza, or your FASTag issuing bank’s branch.
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