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July 18, 2025

How to Check Axis Bank Credit Card Status

With just one swipe, a credit card offers the convenience of meeting everyday needs while ensuring seamless financial flexibility. Axis Bank, a prominent financial institution, offers multiple credit card options tailored to empower users with efficient expense management, lucrative rewards, and the means to establish a strong credit profile.

Once you’ve taken the step to apply for an Axis Bank credit card, the next crucial phase is to track its progress. This blog will explain how to check Axis Bank credit card status using various online and offline methods for a smooth tracking experience.

How to check the status of Axis Bank credit card online

  1. Via mobile number​ and PAN

    • Visit the Axis Bank credit card application status page
    • Select the ‘PAN Number & Mobile Number’ option
    • Type your PAN and registered mobile number
    • Fill in the captcha and select the ‘Track Now’ button to check the status
    • Once complete, the system will display your Axis credit card status
  2. Via the application ID

    • Go to the Axis Bank credit card tracking page
    • Select the ‘Application ID’ option
    • Enter the ‘Application Reference Number’ received at the time of application
    • Input your mobile number linked with the application
    • Input the captcha and click on ‘Track Now’
    • Once you submit, the page will show your Axis credit card status
  3. Via email

    • Visit the Axis Bank website and open the customer request form under the ‘Support’ or ‘Contact Us’ section
    • Scroll down to click on ‘Connect via Email’ and select from the options given
    • Click on ‘Email’ and enter the email ID used during the registration process
    • Fill in the captcha and click 'Verify’
    • Enter your name, contact number, and application ID
    • In the message box, write a request to check your Axis Bank credit card status and mention your mobile number, PAN, and reference number. Keep the message under 1000 characters
    • Click ‘Submit’ to send your request
    • Once the review is complete, you'll receive an email with the status within a few working days

How to check the status of Axis Bank credit card offline

  1. Visit the branch

    Visit the nearest Axis Bank branch and inquire at the customer service desk. To facilitate a smooth verification process, bring your valid ID, application form, or reference number.

  2. Contact the Axis Bank customer care

    For assistance, please call the Axis Bank customer care number at 1800 209 5577, 1800 103 5577, 1860 419 5555, or 1860 500 5555. Kindly ensure you have your registered application ID and mobile number ready.

Application status terms

  • No Records: The bank has no record of your Axis Bank credit card application due to incorrect information or an error in the Axis Bank credit card process.
  • In Progress: Your credit card application is under review.
  • Approved: The bank has approved your application after verifying your documents and eligibility.
  • Dispatched: Your credit card has been printed and shipped via the courier partner for delivery.
  • Rejected: The bank was unable to process your application due to eligibility issues or incomplete documentation.
  • On Hold / Pending Documents: Some additional information or documents are required from the applicant to proceed further.

Checking the status of your Axis Bank credit card is an essential step to ensure your application progresses smoothly without any unnecessary delays. The advantage is that you can stay updated on approvals, dispatches, or any pending actions, which helps avoid last-minute surprises and ensures timely delivery.

To make this easy, the bank has multiple online and offline options to answer your question: How to check Axis Bank credit card status. You can use your application ID, PAN, or mobile number through the bank’s official platforms or request an update via customer care. Each method provides a timely and reliable way to stay informed throughout your credit card application process.

Frequently asked questions

  1. How to check Axis Bank credit card status?

    You can check your Axis Bank credit card application status online using your PAN and mobile number, application ID via the Axis Bank website, or your email ID. Offline options include contacting customer care or visiting any Axis Bank branch.

  2. How long does Axis Bank take to approve a credit card application?

    Approval usually takes 7–14 working days, depending on document verification and internal processing.

  3. Where can you find the reference number to track the Axis Bank credit card status?

    After submitting the application, the reference number is shared via SMS on your mobile number and email ID provided during the application process.

  4. Is it possible to check the credit card application status without an application ID?

    Without an application ID, you can easily track your card status using the provided PAN and mobile number from the application process.

  5. What to do if the status shows 'No Records Found'?

    Double-check the entered details such as mobile number, PAN, or application ID. If the issue continues, wait for a day or two after applying or contact Axis Bank customer care for assistance.

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