How to Update KYC in EPFO

The Employee Provident Fund (EPF) is an important component of retirement planning, and the Universal Account Number (UAN) has simplified and made EPF account management easier and more transparent. To ensure smooth access to all online benefits—such as claim settlement, account transfer, or passbook updates—the Employees’ Provident Fund Organisation (EPFO) requires members to complete their Know Your Customer (KYC) process.

Updating your KYC details, which include your Aadhaar, bank account, and mobile number, under your UAN helps verify your identity. It prevents discrepancies that could cause delays in the future. Thankfully, this process has been made very convenient. In this blog, we will outline simple steps on how to update KYC in EPFO directly through the official EPFO portal.

What is EPF UAN KYC?

KYC for EPF UAN refers to the process of linking personal identification documents with your EPF account. It helps verify the account holders’ identity, reduces errors due to mismatched details, and is mandatory to access services such as online EPF balance checks, quick withdrawals, and faster grievance resolution.

Documents required for KYC include your Aadhaar card, PAN card, bank account details, passport, driving licence, voter ID, or ration card, depending on the requirement. Moreover, EPF KYC updates must be completed online through the UAN portal to avoid delays or rejections in transfers/ withdrawals.

Required EPF KYC documents

• Aadhaar card
• Permanent Account Number (PAN)
• Bank account number
• Passport
• National Population Register (NPR)

How to update KYC in EPFO as an employee?

• Visit the EPFO’s member portal for EPF KYC login
• Enter your UAN and password and sign in to the EPF KYC portal
• Go to the ‘Manage’ tab and select ‘KYC’
• A new page will open and will contain a list of different ‘Document Types’
• Select the checkbox next to the document type (PAN, bank account, Aadhaar, etc) you want to update with UAN
• Fill in the required sections
• Click the ‘Save’ option
• The status of your update will be ‘KYC Pending for Approval’
• Your employer will then approve the request, and a 'Digitally Approved by the Employer' message will appear
• For Aadhaar, the status will change to 'Verified by UIDAI' after the details are confirmed

How to update contact details in the EPF account?

• Log in to your EPFO member portal using your UAN and password
• Select the ‘Manage’ option and select ‘Contact Details’ from the drop-down menu
• Tick the check box against the ‘Change Mobile Number’ and/or ‘Change email ID’ option
• Enter the new contact details that need to be updated
• Click on the ‘Get Authorisation PIN’
• Enter the OTP sent to your Aadhaar-registered mobile number to verify and complete the update
• The system updates your mobile number to your EPF account on successful verification

Department contact details

The Employees' Provident Fund Organisation’s online portal has simplified, transparently, and made the process of EPF KYC update accessible to all members. By updating KYC with current and accurate information, you can prevent and protect your account from fraud. You can update through the official EPFO member portal using your UAN and password.

Additionally, you can connect with the department for any queries using the email address, phone number, missed call number, SMS, or offline facility as mentioned above. Take a few minutes today to update your EPF KYC and keep your retirement savings hassle-free.

Frequently asked questions

1. What to do if my employer is not approving KYC?

   You can reach out to the HR or the administration division if your employer is not approving your KYC details. Should the process be delayed, you may escalate your request to a higher authority or submit a grievance through the EPF grievance portal.

2. How can I know if my employer has approved my EPF KYC update?

   After you update your KYC, you'll see the new status on the same page. You'll also get a confirmation SMS on your registered mobile number.

3. Can I update multiple KYC documents simultaneously?

   Yes, you can update multiple KYC documents through the EPF KYC online update process.

4. Can I update my KYC in EPF UAN without my employer's assistance?

   No, employer verification is mandatory for KYC approval. While you can submit the request online, the final EPF KYC approval is at the discretion of your employer and the EPFO.

5. Why is Aadhaar linking important for EPF KYC?

   Linking your Aadhaar with UAN is important for accessing EPF services. Without it, you cannot make online claims, withdrawals, or transfers.