How to Check IDFC FASTag Balance

FASTag has become an essential part of highway travel in India, enabling quick and seamless travel with Radio Frequency Identification (RFID) technology. Instead of stopping at toll booths and fumbling for cash, vehicles can now pass through with ease. However, this convenience comes with a responsibility: keeping your FASTag account funded.

An insufficient balance can lead to delays, unnecessary arguments at toll plazas, or even blacklisting of your FASTag. IDFC First Bank understands these situations and offers its customers some simple ways to stay updated on their FASTag balance. In this blog, we will cover how to check IDFC FASTag balance across online and offline channels for an uninterrupted journey.

IDFC FASTag balance check online

1. IDFC FASTag website

   • Visit the official IDFC Bank FASTag website
   • Click ‘Check Your FASTag Balance’
   • Log in using your vehicle number and registered mobile number with FASTag
   • Click ‘Get OTP’ to receive the OTP via SMS on your registered mobile number
   • Select the ‘Tag Account Number’ to check your Tag Account balance

2. IDFC FASTag app

   • Download and install the IDFC First Bank FASTag app
   • Open the app and log in with your credentials
   • Find and tap the ‘FASTag’ section, then choose ‘Check Balance’
   • Your current FASTag balance will show on the screen

3. WhatsApp

   • Save the WhatsApp number 9555555555 on your phone
   • Open WhatsApp and start a new chat with this number
   • Send “Hi” to receive your IDFC First Bank FASTag balance details on WhatsApp

IDFC First Bank FASTag check offline

How to check FASTag balance with vehicle number

• Download the My FASTag app on the Google Play Store
• Log in using your credentials
• Tap on the ‘Payments’ tab
• Pick ‘Recharge your NHAI prepaid wallet’
• Enter your registered phone number and OTP
• Enter your vehicle’s number
• Preview the balance under the ‘Available Tab/Wallet Balance’

Read on: 8 Quick Ways to Check FASTag Status Online and Offline

Key IDFC FASTag balance tips

1. Plan before you drive: Always check your IDFC FASTag balance before embarking on a long highway journey to avoid unnecessary delays at the toll plaza.
2. Track through monthly e-statements: Subscribe to e-statements to review your FASTag usage and keep records for budgeting or expense claims.
3. Enable app alerts: Turn on the IDFC First Bank app notifications to receive real-time updates on your balance and transactions.
4. Use the mobile app: Log in to the mobile app to recharge, track history, and manage everything in one place.
5. Set auto-recharge for convenience: Activate auto-recharge linked to your bank account or UPI so your balance never runs out while travelling.

IDFC First Bank offers multiple online and offline methods to check the balance of your FASTag account. You can check your tag balance through mobile banking, internet banking, and WhatsApp. For those preferring offline channels, you can use the official missed call number, NHAI helpline, Bharat Bill Payment Systems (BBPS), and the IDFC FASTag customer care number.

Moreover, apart from cashless transactions at toll plazas, you can use your IDFC FASTag at fuel stations and specific parking locations as well. Regularly checking your tag balance can help you avoid unexpected expenses and ensure a smooth, hassle-free road journey.

Frequently asked questions

1. Do I need to pay to check my IDFC First Bank FASTag balance online?

   No, checking your IDFC FASTag balance online through the official website, mobile app, or WhatsApp is free of cost.

2. How to check IDFC FASTag balance offline?

   Offline options include using the missed call number, NHAI helpline (1033), BBPS, and the IDFC FASTag customer care number.

3. How can I track my FASTag balance online for IDFC Bank?

   The IDFC Bank offers online channels such as its official website, mobile app, and WhatsApp to check your FASTag balance.

4. Why is it important to check the FASTag balance?

   Checking your balance ensures you don’t face delays at toll plazas, avoid blacklisting due to insufficient funds, and keep your travel smooth.

5. What happens if my FASTag balance is insufficient?

   If your balance is low or exhausted, you won’t be allowed to pass through the toll gate until the tag is recharged.